CUSTOMER CARE

POST
Caspian Pearls ltd.
Volzhenka
409, Dephna
2 Portal Way,
London, W3 6RT

PERSONAL SHOPPING
For a one-to-one personal service please contact:

+44 747 21 50 408
personal@volzhenka.com
Monday – Saturday 09:00 to 18:00; Sunday 12:00 to 17:00

CUSTOMER SERVICE
Volzhenka’s team is always delighted to assist you select the right product to suit your taste and occasion. Whether a general enquiry or more personalised service, please contact us in the following ways:

TELEPHONE
+44 747 21 50 408
Opening Hours: Monday – Saturday 09:00 to 18:00; Sunday 12:00 to 17:00
For urgent orders outside working hours please e-mail us on urgent@volzhenka.com. We will do our best to call you back within half an hour.

EMAIL
We aim to answer all your queries as quickly as possible. To help us do this as quickly as possible, please email the relevant email address from the list below:

For general information about Volzhenka:
info@volzhenka.com

If experiencing difficulties with online order or the selection:
support@volzhenka.com

For urgent orders outside office hours:
urgent@volzhenka.com

For returns:
returns@volzhenka.com